contact iiNet
If you need to get in touch, you can call our 24 hour call centre or drop us an email.
iiNet customers,
- ask us about your connection (general help & support)
- ask us about your account billing
- send us your feedback
not an iiNet customer?
interested in becoming an iiNet approved reseller?
other enquiries
For media interests, please contact:
Media Liaison Officer
Melanie Berryman
Email: media@iinet.net.au
For marketing enquiries, please email marketing@staff.iinet.net.au.
When making a marketing/advertising enquiry please provide detailed information covering the nature of your enquiry and the best method of return contact. You will be notified of the status of your enquiry within two weeks. We will contact you if we require further information.
If you would like to submit a proposal or submission to the marketing team please assist by providing the following information:
- Company background
- Current method of self-promotion
- Benefit to iiNet
- Target market in terms of defined demographics
- Circulation (subscriptions vs organic sales), reach, visitor numbers (hits) or estimated attendance
- Coverage - national or state, metropolitan or regional
- Objectivity of survey and research data
- Specifications
- Rates
- Booking and material deadline
Please submit your proposal to marketing@staff.iinet.net.au or post to:
iiNet Limited
Attn: Marketing Department
Locked Bag 16
Cloisters Square WA 6850
You will be notified of the status of your proposal in writing (which may include email) within four weeks of receipt. We may contact you earlier if we require additional information.
We appreciate your understanding that we receive numerous proposals each week and as such are unable to meet all media representatives.
